At Rajwadi Spices, we are dedicated to delivering fresh, authentic, and premium-quality spices to your doorstep with the highest standards of care. Every order is carefully packed to preserve the freshness, aroma, and quality of our products throughout the shipping process. We partner with trusted courier and logistics providers to ensure safe and timely delivery across India.

Once your order is successfully placed and payment is confirmed, our team begins processing it within 1–2 business days. Each order undergoes a thorough quality check before being securely packed and handed over to our delivery partners. Orders placed on Sundays or public holidays are processed on the next working day. During festive seasons, promotional sales, or periods of high demand, processing and dispatch may take slightly longer than usual. We appreciate your patience and understanding during such times.

Rajwadi Spices currently ships products across India. Delivery typically takes 3–7 business days, depending on your location, courier availability, and local delivery conditions. Deliveries to remote or rural areas may require additional transit time. While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to weather conditions, natural disasters, transportation disruptions, public holidays, government regulations, or other unforeseen circumstances beyond our control.

Shipping charges are calculated based on your delivery location, order value, and the total weight of your order. Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase. From time to time, Rajwadi Spices may also offer free shipping on selected products, minimum purchase values, or promotional campaigns.

Once your order has been dispatched, you will receive a shipping confirmation via Email or SMS containing your tracking number and courier details. This allows you to track your shipment and stay updated on its delivery status. If you do not receive tracking information within the expected processing period, you may contact our customer support team for assistance.

Customers are responsible for providing complete and accurate shipping information, including the recipient's name, full delivery address, PIN code, and a valid contact number. Rajwadi Spices shall not be held responsible for delays, failed deliveries, or returned shipments caused by incorrect or incomplete information provided during checkout. If a package is returned because the customer was unavailable or the address provided was incorrect, additional shipping charges may apply for re-dispatching the order.

We take great care to ensure that every order is packed securely before dispatch. However, if you receive a damaged, defective, leaking, incorrect, or incomplete order, please notify us within 48 hours of delivery. Kindly provide your order number along with clear photographs of the product, packaging, and shipping label. After verification, our team will review the issue and provide a suitable resolution, which may include a replacement, exchange, or refund in accordance with our Return & Refund Policy.

Orders may be cancelled only before they have been dispatched from our warehouse. Once an order has been shipped, it cannot be cancelled. If a cancellation request is approved before dispatch, the refund will be processed through the original payment method in accordance with the payment provider's standard processing timeline.

While Rajwadi Spices strives to deliver every order on time, certain situations such as extreme weather conditions, transportation disruptions, strikes, government restrictions, public emergencies, or courier-related issues may result in unavoidable delays. In such cases, we will make every effort to keep customers informed and ensure that orders are delivered as soon as possible.

If you have any questions regarding your order, shipping status, delivery timelines, or any shipping-related concerns, please feel free to contact us.

Rajwadi Spices

📞 Phone: +91 95882 05674

📧 Email: rajwadifoodsindia@gmail.com

📍 Address:
02, Kaga Dandi, Suraj Tent Ke Samne, Mahamandir, Jodhpur, Rajasthan – 342006, India

🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

We aim to respond to all customer inquiries within 24–48 business hours.

Rajwadi Spices – Har Raja Ki Pasand