At Rajwadi Spices, customer satisfaction is our top priority. We are committed to delivering fresh, authentic, and high-quality spices. Since our products are food items, we maintain strict quality standards and follow the return and refund policy outlined below.

Due to the nature of food products, returns are generally not accepted once an order has been delivered. However, if you receive a product that is damaged, defective, expired, leaking, or different from what you ordered, we will be happy to assist you. To request a return or replacement, please contact us within 48 hours of receiving your order. Kindly share your order number along with clear photographs of the product, packaging, and shipping label for verification.

Once your request is reviewed and approved, we may offer a replacement, exchange, or refund, depending on the nature of the issue and product availability. Approved refunds will be processed to your original payment method within 5–7 business days. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

For hygiene and food safety reasons, we cannot accept returns or provide refunds for products that have been opened, used, or damaged after delivery. We also cannot accept returns for orders where an incorrect shipping address was provided by the customer or where delivery failed due to customer unavailability.

Orders may be cancelled only before they have been dispatched from our warehouse. Once an order has been shipped, cancellation requests cannot be accepted.

If you have any questions regarding returns, refunds, or replacements, please contact us using the details below:

Rajwadi Spices

📞 Phone: +91 95882 05674

📧 Email: rajwadifoodsindia@gmail.com

📍 Address: 02, Kaga Dandi, Suraj Tent Ke Samne, Mahamandir, Jodhpur, Rajasthan – 342006, India

🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

We aim to respond to all return and refund requests within 24–48 business hours.

Rajwadi Spices – Har Raja Ki Pasand